Privacy policy
Mayo Calligraphy — Privacy Policy
This policy explains how Mayo Calligraphy (operated by Maggi Geraghty, Cartronbower, Ballintubber, Co. Mayo, F12 Y2R0, Ireland) collects and uses your personal data when you visit or make a purchase from mayocalligraphy.com.
What data we collect
When you place an order or make an enquiry, we may collect:
- Your name, email address, phone number and delivery address
- Payment information (processed securely by Shopify Payments or PayPal — we never store card details)
- Details of your order, including personalisation information you provide
- Communications between us (email, WhatsApp, social media messages)
How we use your data
We use your personal data to:
- Process and fulfil your order
- Contact you regarding your order, proof approvals, and delivery
- Respond to your enquiries
- Comply with our legal obligations
We do not sell, rent or share your personal data with third parties for marketing purposes.
Third-party services
This website is hosted on Shopify. Shopify processes your data in accordance with their own privacy policy. Payment processing is handled by Shopify Payments or PayPal.
This website also uses the following third-party services which may collect data about your visit:
- Google Analytics — tracks site traffic and visitor behaviour to help us understand how the website is used. Data is anonymised and aggregated.
- Meta Pixel (Facebook & Instagram) — allows us to measure the effectiveness of advertising on Facebook and Instagram and to show relevant ads to people who have visited our website.
- TikTok Pixel — used to measure the performance of TikTok advertising and to reach relevant audiences.
Each of these services operates under its own privacy policy and GDPR compliance framework. You can opt out of personalised advertising through your browser or device settings, or via the Google Analytics Opt-out Browser Add-on.
Cookies
This website uses cookies. These are small text files placed on your device that help the website function and allow us to understand how visitors use the site.
We use the following types of cookies:
- Essential cookies — required for the shopping cart and checkout to function
- Analytics cookies — Google Analytics uses these to help us understand site traffic and visitor behaviour
- Marketing cookies — Meta (Facebook/Instagram) and TikTok use these to help us measure and improve the performance of our advertising
When you first visit the site, you will be asked to accept or decline non-essential cookies. You can change your cookie preferences at any time through your browser settings.
Your rights
Under GDPR, you have the right to access, correct or delete the personal data we hold about you. To make a request, contact maggi@mayocalligraphy.com.
Your rights in full
Under GDPR you have the right to:
- Access the personal data we hold about you
- Correct inaccurate data
- Request deletion of your data
- Restrict how we process your data
- Receive your data in a portable format
- Object to processing based on legitimate interests
To exercise any of these rights, contact maggi@mayocalligraphy.com.
If you are unhappy with how we handle your data, you have the right to lodge a complaint with the Data Protection Commission Ireland at www.dataprotection.ie.
Legal basis for processing
We process your personal data on the following legal bases:
- Contractual necessity — to fulfil your order and communicate with you about it
- Legal obligation — to meet our tax and accounting requirements
- Legitimate interests — to understand how our website is used and to improve it
International data transfers
This website is hosted by Shopify Inc., which is based in Canada and operates servers in the United States. Shopify is certified under appropriate data transfer frameworks. Your data may therefore be processed outside the European Economic Area, but only with appropriate safeguards in place.
Data retention
Order data is retained for 7 years in accordance with Irish tax and accounting requirements. Enquiry data is held for as long as necessary to respond to your request.
Contact
Maggi Geraghty
maggi@mayocalligraphy.com
+353 86 171 8330
Cartronbower, Ballintubber, Co. Mayo, F12 Y2R0, Ireland